Terms of Service

Please read these Terms of Service carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using the RealtyProx Platform, you agree to comply with and be bound by these Terms of Service.

Please note: Section 19 of these Terms of Service contains an arbitration clause and class action waiver that applies to all RealtyProx Members.

Last Updated: July 09, 2020

Table of Contentse

  • Scope of RealtyProx Services
  • Eligibility, Using the RealtyProx Platform, Member Verification
  • Modification of these Terms
  • Account Registration
  • Content
  • Platform Fees
  • Terms specific for Listing Parties (Landlords, Agents, Agencies, Professionals)
  • Terms specific for Tenants and other Members
  • Cancellations and Refunds, Transaction Manager
  • Ratings and Reviews
  • Damage to Property, Disputes between Members
  • Rounding off
  • Taxes
  • Prohibited Activities
  • Term and Termination, Suspension and other Measures
  • Disclaimers
  • Liability
  • Indemnification
  • Dispute Resolution and Arbitration Agreement
  • Feedback
  • Applicable Law and Jurisdiction
  • General Provisions

1. Scope of RealtyProx Services

1.1 The RealtyProx Platform is an online marketplace that enables registered users ("Members") and certain third parties who offer services (Members and third parties who offer services include "Listing Parties" who offer Properties for rent or lease, and "Professionals" who offer their skills and services for hire.) to publish such services on the RealtyProx Platform ("Listings") and to communicate and transact directly with Members that are seeking to rent or lease Properties (Members renting or leasing properties are "Tenants") or use the Services of a listed Professional.

1.2 As the provider of the RealtyProx Platform, RealtyProx does not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any Property Listings or Professional Services, nor is RealtyProx an organiser or retailer of Properties or Professional Services. Listing Parties alone are responsible for their Listings. When Members make or accept a transaction on the Platform, they are entering into a contract directly with each other. RealtyProx is not and does not become a party to or other participant in any contractual relationship between Members, nor is RealtyProx a real estate broker or insurer. RealtyProx is not acting as an agent in any capacity for any Member, except as specified in the Payments Terms.

1.3 While we may help facilitate the resolution of disputes, RealtyProx has no control over and does not guarantee (i) the existence, quality, safety, suitability, or legality of any Listings, (ii) the truth or accuracy of any Listing descriptions, Ratings, Reviews, or other Member Content (as defined below), or (iii) the performance or conduct of any Member or third party. RealtyProx does not endorse any Member or Listings. Any references to a Member being "verified" or "certified" (or similar language) only indicate that the Member has completed a relevant verification or identification process and nothing else. Any such description is not an endorsement, certification or guarantee by RealtyProx about any Member, including of the Member's identity or background or whether the Member is trustworthy, safe or suitable. You should always exercise due diligence and care when deciding whether to rent a Property, hire a Professional, accept a rental request from a Tenant, or communicate and interact with other Members, whether online or in person. Verified Images (as defined below) are intended only to indicate a photographic representation of a Listing at the time the photograph was taken, and are therefore not an endorsement by RealtyProx of any Listing Party(ies) or Listing(s).

1.4 If you choose to use the RealtyProx Platform as a Listing Party (as defined below), your relationship with RealtyProx is limited to being an independent, third-party contractor, and not an employee, agent, joint venturer or partner of RealtyProx for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit, of RealtyProx. RealtyProx does not, and shall not be deemed to, direct or control you generally or in your performance under these Terms specifically, including in connection with your provision of the obligations under the Listings. You acknowledge and agree that you have complete discretion whether to make an offer via your Listings or otherwise engage in other business or employment activities.

1.5 To promote the RealtyProx Platform and to increase the exposure of Listings to potential Tenants or users of Professional Services, Listings and other Member Content may be displayed on other websites, in applications, within emails, and in online and offline advertisements. To assist Members who speak different languages, Listings and other Member Content may be translated, in whole or in part, into other languages. RealtyProx cannot guarantee the accuracy or quality of such translations and Members are responsible for reviewing and verifying the accuracy of such translations. The RealtyProx Platform may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties for merchantability, fitness for a particular purpose and non-infringement.

1.6 The RealtyProx Platform may contain links to third-party websites or resources ("Third-Party Services"). Such Third-Party Services may be subject to different terms and conditions and privacy practices. RealtyProx is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by RealtyProx of such Third-Party Services.

1.7 Due to the nature of the Internet, RealtyProx cannot guarantee the continuous and uninterrupted availability and accessibility of the RealtyProx Platform. RealtyProx may restrict the availability of the RealtyProx Platform or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures that ensure the proper or improved functioning of the RealtyProx Platform. RealtyProx may improve, enhance and modify the RealtyProx Platform and introduce new RealtyProx Services from time to time.

2. Eligibility, Using the RealtyProx Platform, Member Verification

2.1 You must be at least 18 years old and able to enter into legally binding contracts to access and use the RealtyProx Platform or register a RealtyProx Account. By accessing or using the RealtyProx Platform you represent and warrant that you are 18 or older and have the legal capacity and authority to enter into a contract.

2.2 You will comply with any applicable laws or regulations in your local jurisdiction including rental control edicts/regulations. You also represent and warrant that you are properly licensed or authorized and have the capacity to deliver the Services represented in your Listings.

2.3 RealtyProx may make access to and use of the RealtyProx Platform, or certain areas or features of the RealtyProx Platform, subject to certain conditions or requirements, such as completing a verification process, meeting specific quality or eligibility criteria, meeting Ratings or Reviews thresholds, or a Member's booking and cancellation history.

2.4 User verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any Member's identity. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable laws, we may, but have no obligation to (i) ask Members to provide a form of government identification or other information or undertake additional checks designed to help verify the identities or backgrounds of Members, (ii) screen Members against third party databases or other sources and request reports from indicated referees, service providers, etc. and (iii) where we have sufficient information to identify a Member, obtain reports from public records of criminal convictions or sex offender registrations or an equivalent version of background or registered sex offender checks in your local jurisdiction (if available).

2.5 The access to or use of certain areas and features of the RealtyProx Platform may be subject to separate policies, standards or guidelines, or may require that you accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions applicable to a specific area or feature of the RealtyProx Platform, the latter terms and conditions will take precedence with respect to your access to or use of that area or feature, unless specified otherwise.

2.6 If you access or download the Application from the Apple App Store, you agree to Apple's Licensed Application End User License Agreement. Some areas of the RealtyProx Platform implement Google Maps/Street View/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Street View/Earth is subject to the Google Maps/Google Earth Additional Terms of Service.

3. Modification of these Terms

RealtyProx reserves the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the RealtyProx Platform and update the "Last Updated" date at the top of these Terms. We will also provide you with notice of the modifications by email at least thirty (30) days before the date they become effective except where such modifications are dictated by government regulations and with effective dates preventing us from giving thirty (30) days' notice, in which case we would give maximum allowable notice to ensure compliance with the regulations. If you disagree with the revised Terms, you may terminate this Agreement with immediate effect. We will inform you about your right to terminate the Agreement in the notification email. If you do not terminate your Agreement before the date the revised Terms become effective, your continued access to or use of the RealtyProx Platform will constitute acceptance of the revised Terms.

4. Account Registration

4.1 You must register an account ("RealtyProx Account") to access and use certain features of the RealtyProx Platform, such as publishing or booking a Listing, applying to rent a property, offering your professional services, hiring a professional service, etc. If you are registering a RealtyProx Account for a company or other legal entity, you represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms.

4.2 You can register a RealtyProx Account using an email address and creating a password, or through your account with certain third-party social networking services, such as Facebook or LinkedIn ("SNS Account"). You have the ability to disable or restrict the connection between your RealtyProx Account and your SNS Account at any time, by accessing the "Settings" section of the RealtyProx Platform.

4.3 You must provide accurate, current and complete information during the registration process and keep your RealtyProx Account and public RealtyProx Account profile page information up-to-date at all times.

4.4 You may not register more than one (1) RealtyProx Account unless RealtyProx authorizes you to do so. You may not assign or otherwise transfer your RealtyProx Account to another party.

4.5 You are responsible for maintaining the confidentiality and security of your RealtyProx Account credentials and may not disclose your credentials to any third party. You must immediately notify RealtyProx if you know or have any reason to suspect that your credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your RealtyProx Account. You are liable for any and all activities conducted through your RealtyProx Account, unless such activities are not authorized by you and you are not otherwise negligent (such as failing to report the unauthorized use or loss of your credentials).

4.6 RealtyProx may enable features that allow you to authorize other Members or certain third parties to take certain actions that affect your RealtyProx Account, but this will be at your risk as RealtyProx accepts no liability arising from or in connection with such arrangement  For example, we may allow Listing Parties to add other Members such as agents or agencies to help manage their Listings. These features do not require that you share your credentials with any other person. No third party is authorized by RealtyProx to ask for your credentials, and you shall not request the credentials of another Member.

5. Content

5.1 RealtyProx may, without any liability to itself  and at its sole discretion, enable Members to (i) create, upload, post, send, receive and store content, such as text, photos, audio, video, or other materials and information on or through the RealtyProx Platform ("Member Content"); and (ii) access and view Member Content and any content that RealtyProx itself makes available on or through the RealtyProx Platform, including proprietary RealtyProx content and any content licensed or authorized for use by or through RealtyProx from a third party ("RealtyProx Content" and together with Member Content, "Collective Content").

5.2 The RealtyProx Platform, RealtyProx Content, and Member Content may in its entirety or in part be protected by copyright, trademark, and/or other laws of the Federal Republic of Nigeria and other countries. You acknowledge and agree that the RealtyProx Platform and RealtyProx Content, including all associated intellectual property rights, are the exclusive property of RealtyProx and/or its licensors or authorizing third-parties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the RealtyProx Platform, RealtyProx Content or Member Content. All trademarks, service marks, logos, trade names, and any other source identifiers of RealtyProx used on or in connection with the RealtyProx Platform and RealtyProx Content are trademarks or registered trademarks of RealtyProx in the Federal Republic of Nigeria and abroad. Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on or in connection with the RealtyProx Platform, RealtyProx Content, and/or Collective Content are used for identification purposes only and may be the property of their respective owners.

5.3 You will not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the RealtyProx Platform or Collective Content, except to the extent you are the legal owner of certain Member Content or as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by RealtyProx or its licensors, except for the licenses and rights expressly granted in these Terms.

5.4 Subject to your compliance with these Terms, RealtyProx grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to (i) download and use the Application on your personal device(s); and (ii) access and view any Collective Content made available on or through the RealtyProx Platform and accessible to you, solely for your personal and non-commercial use.

5.5 By creating, uploading, posting, sending, receiving, storing, or otherwise making available any Member Content on or through the RealtyProx Platform, you grant to RealtyProx a non-exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable license to such Member Content to access, use, store, copy, modify, prepare derivative works of, distribute, publish, transmit, stream, broadcast, and otherwise exploit in any manner such Member Content to provide and/or promote the RealtyProx Platform, in any media or platform. RealtyProx does not claim any ownership rights in any Member Content and nothing in these Terms will be deemed to restrict any rights that you may have to use or exploit your Member Content.

5.6 RealtyProx may offer Listing Parties the option of having professional photographers take photographs of their Properties, which are made available by the photographer to Listing Parties to include in their Listings with or without a watermark or tag bearing the words "RealtyProx.com Verified Photo" or similar wording ("Verified Images"). You are responsible for ensuring that your Property is accurately represented in the Verified Images and you will stop using the Verified Images on or through the RealtyProx Platform if they no longer accurately represent your Listing, if the particular property is no longer available, or if your RealtyProx Account is terminated or suspended for any reason. You acknowledge and agree that RealtyProx shall have the right to use any Verified Images for advertising, marketing and/or any other business purposes in any media or platform, whether in relation to your Listing or otherwise, without further notice or compensation to you. Where RealtyProx is not the exclusive owner of Verified Images, by using such Verified Images on or through the RealtyProx Platform, you grant to RealtyProx an exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable license to use such Verified Images for advertising, marketing and/or any other business purposes in any media or platform, whether in relation to your Listing or otherwise, without further notice or compensation to you. RealtyProx in turn grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to use Verified Images outside of the RealtyProx Platform solely for your personal and non-commercial use.

5.7 You are solely responsible for all Member Content that you make available on or through the RealtyProx Platform. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all Member Content that you make available on or through the RealtyProx Platform or you have all rights, licenses, consents and releases that are necessary to grant to RealtyProx the rights in and to such Member Content, as contemplated under these Terms; and (ii) neither the Member Content nor your posting, uploading, publication, submission or transmittal of the Member Content or RealtyProx's use of the Member Content (or any portion thereof) will infringe, misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

5.8 You will not post, upload, publish, submit or transmit any Member Content that: (i) is fraudulent, false, misleading (directly or by omission or failure to update information) or deceptive; (ii) is defamatory, libelous, obscene, pornographic, vulgar or offensive; (iii) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (iv) is violent or threatening or promotes violence or actions that are threatening to any other person or animal; (v) promotes illegal or harmful activities or substances; or (vi) violates RealtyProx's Content Policy or any other RealtyProx policy. RealtyProx may, without prior notice, remove or disable access to any Member Content that RealtyProx finds to be in violation of these Terms or RealtyProx's then-current Policies or Standards, or otherwise may be harmful or objectionable to RealtyProx, its Members, third parties, or property.

5.9 RealtyProx respects copyright law and expects its Members to do the same. If you believe that any content on the RealtyProx Platform infringes copyrights you own, please notify us in accordance with our Copyright Policy.

6. Platform Fees

6.1 RealtyProx may charge fees for certain transactions or services used by Members of the Platform ("Platform Fees") in consideration for the use of the RealtyProx Platform. More information about when Platform Fees apply and how they are calculated can be found on our Platform Fees page.

6.2 Any applicable Platform Fees (including any applicable Taxes) will be displayed to a Member prior to publishing a Listing, renting a rental unit, or hiring a Professional service. RealtyProx reserves the right to change the Platform Fees at any time, and will provide Members adequate notice of any fee changes before they become effective.

6.3 You are responsible for paying any Platform Fees that you owe to RealtyProx. The applicable Platform Fees (including any applicable Taxes) are collected by RealtyProx Payments. RealtyProx Payments will deduct any Platform Fees before remitting the payout to the Member. Except as otherwise provided on the RealtyProx Platform, Platform Fees are non-refundable.

7. Terms specific for Listing Parties (Landlords, Agents, Agencies, Professionals)

7.1 Terms applicable to all Listings

7.1.1 When creating a Listing through the RealtyProx Platform you must (i) provide complete and accurate information about your Listing (such as listing description, location, rental amount, security deposits and availability), (ii) disclose any deficiencies, restrictions (such as exclusions, rules) and requirements that apply (such as any whether or not pets are allowed, etc.) and (iii) provide any other pertinent information requested by RealtyProx. You are responsible for keeping your Listing information (including calendar availability) up-to-date at all times.

7.1.2 You are solely responsible for setting a price (including any Taxes if applicable, or charges such as service charges) for your Listing ("Rental Charge"). Once a Member applies for your Listing, you may not request that the Member pays a higher price than in the published Listing.

7.1.3 Any terms and conditions included in your Listing, in particular in relation to tenant profile and rental terms, must not conflict with these Terms or the relevant local laws applicable to your Listing.

7.1.4 Pictures, animations or videos (collectively, "Images") used in your Listings must accurately reflect the quality and condition of your listed Property. RealtyProx reserves the right to require that Listings have a minimum number of Images of a certain format, size and resolution.

7.1.5 The placement and ranking of Listings in search results on the RealtyProx Platform may vary and depend on a variety of factors, such as Member search parameters and preferences, Listing Parties requirements, price and calendar availability, number and quality of Images, customer service and cancellation history, Reviews and Ratings, type of Property, and/or category of Listing.

7.1.6 When you accept a rental application by a Member, you are entering into a legally binding agreement with the Member and are required to deliver possession of the Property as described in your Listing when the rental application is made. You also agree to pay the applicable Platform Fee and any applicable Taxes.

7.1.7 RealtyProx recommends that Listing Parties obtain appropriate insurance for their Property in line with local laws and regulations. Please review any respective insurance policy carefully, and in particular make sure that you are familiar with and understand any exclusions to, and any deductibles that may apply for, such insurance policy, including, but not limited to, whether or not your insurance policy will cover the actions or inactions of Tenants (and the individuals the Tenant sublets to, if applicable) while using your Property.

7.2 Listing Properties

7.2.1 Unless expressly allowed by RealtyProx, each Listing must be for one Property unit and not for multiple units that can be independently rented or leased.

7.2.2 If you choose to require a security deposit for your rental Property, you must specify this in your Listing ("Security Deposit"). Listing Parties are not allowed to ask for a Security Deposit after a rental application has been confirmed or outside of the RealtyProx Platform. RealtyProx will use commercially reasonable efforts to address Listing Parties' requests and claims related to Security Deposits, but RealtyProx is not responsible for administering or accepting any claims by Listing Parties related to Security Deposits except where the RealtyProx Security Deposit Management Service has been used.

7.2.3 You represent and warrant that any Listing you post and the rent or lease of the Property will (i) not breach any agreements you have entered into with any third parties, such as estate association, landlord (in the case of sublets), or other agreements, and (ii) comply with all applicable laws (such as zoning laws), Tax requirements, and other rules and regulations (including having all required permits, licenses and registrations). As a Listing Party, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals who reside at or are otherwise present at the Property at your request or invitation, excluding the Tenant and any individuals the Tenant invites to the Property.

7.3 Listing Professional Services

Listing Parties who list Professional Services agree to and are subject to the following additional terms: The Professional assumes full and sole responsibility for his/her acts and omissions of in the process of carrying out a professional service for which he/she has been hired. Where the Professional is using the services of an assistant or reassigning the job to another Professional, the Professional assumes full and sole responsibility for the acts and omissions of such Assistants or Assignees, including without limitation the payment of all compensation, benefits and expenses of Assistants, if any, and for all required and applicable state and federal income tax withholdings as to the Professional and all persons engaged by the Professional in the performance of the professional services.

7.4 Agents and Agencies

7.4.1 RealtyProx may, without any liability to itself, enable landlords to authorize other Members ("Agents" or "Agencies") to administer their Listing(s), and to bind the landlords and take certain actions in relation to the Listing(s) as permitted by the landlord, such as accepting rental requests, messaging and handing over keys, and updating the Rental Charge and calendar availability (collectively, "Agency Services"). Any agreement formed between Host and Co-Host may not conflict with these Terms, the Payments Terms, or any other Policiesapplicable to your Host Service(s). Agents may only act in an individual capacity and not on behalf of a company, Agency or other organization, except as expressly authorized by an Agency administrator on RealtyProx. RealtyProx reserves the right, in our sole discretion, to limit the number of Agents or Agencies a Landlord may assign to each Listing and to limit the number of Listings an Agent or Agency may manage.

7.4.2 Landlords and Agents/Agency may agree on a fee ("Agency Services Fee") in consideration for the Agency Services provided by the Agent/Agency. When such an agreement is made, the Landlord agrees to pay the Agency Services Fee for any rental transaction or property management services performed by the Agent/Agency, which will be deducted directly from the Rental Charge after deduction of any applicable Platform Fee.In addition, Landlord may instruct an Agent/Agency to provide certain one-time services in relation to their Listing. Landlords can pay Agent/Agency for one-time services and any other expenses using the Transaction Manager. RealtyProx Payments will process all Agency Services Fees and Transaction Manager payments.

7.4.3 All transactions reported on the RealtyProx Platform will be deemed accurate, correct and binding, unless challenged, by notifying the other person and RealtyProx (by logging a complaint on the RealtyProx Platform or emailing [email protected]), within forty-eight (48) hours or two (2) days of posting of the disputed transaction on the RealtyProx Platform.

7.4.4 Landlords should exercise due diligence and care when deciding who to use as Agents to their Listing(s). Landlords remain solely responsible and liable for any and all Listings and Member Content published on the RealtyProx Platform, including any Listing created by an Agent/Agency on their behalf. Further, Landlords remain responsible and liable for their own acts and omissions, including, but not limited to, conduct that causes harm or damage to the Agents/Agency. Agents/Agencies remain responsible and liable for their own acts and omissions when engaging in their roles and responsibilities as an Agents, including, but not limited to, conduct that causes harm or damage to the Landlord. In addition, both Landlord and Agent/Agency are jointly responsible and severally liable for third party claims, including Tenant claims, arising from the acts and omissions of the other person as related to their Listings.

7.4.5 Landlord and Agent/Agency may terminate the agency relationship at any time. In addition, both Landlord and Agent/Agency acknowledge that their agency relationship will terminate in the event that RealtyProx either party's participation on the RealtyProx Platform. When the agency relationship is terminated, the Landlord will remain responsible for all of the Agent/Agency's actions prior to the termination, including the responsibility to fulfill any pending or future rental contracts initiated prior to the termination. When a Member is removed as an Agent/Agency, that Member will no longer have access to any Landlord or Tenant information related to the applicable Landlord's Listing(s). In addition, Landlord agrees to pay Agent/Agency for all Agency Services completed prior to Agent/Agency's termination within 14 days of Agent/Agency's termination via the Transaction Manager. An Agent/Agency will not be entitled to any fees for any Agency Services that have not been completed prior to the Agent/Agency's termination.

8. Terms specific for Tenants and other Members

8.1 General Terms applicable to all rentals

8.1.1 Subject to meeting any requirements (such as completing any verification processes) set by RealtyProx and/or the Listing Parties, you can book a Listing available on the RealtyProx Platform by following the respective rental process. All applicable fees, including the Rental Charge, Security Deposit (if applicable), Agency Fee, Platform Fee and any applicable Taxes (collectively, "Total Fees") will be presented to you prior to renting or leasing a Listing. You agree to pay the Total Fees for any rental requested in connection with your RealtyProx Account.

8.1.2 Upon signing of a rent or lease agreement in relation to a Listing on RealtyProx, a legally binding agreement is formed between you and your Listing Party, subject to any additional terms and conditions of the Listing Party that apply, including in particular the applicable cancellation policy and any rules and restrictions specified in the Listing. RealtyProx Payments will collect the Total Fees at the time of the rental charge payment. For certain rents or leases, Tenants may be allowed to pay in multiple installments.

8.1.3 If you sublet a Property, subject to subletting being permitted by your rental agreement, you are required to ensure that the sub-tenant meets any requirements set by the Listing Party, and is made aware of and agrees to these Terms and any terms and conditions, rules and restrictions set by the Listing Party.

8.2 Moving-In and Moving-Out

8.2.1 Within five (5) days of a Tenant moving into a rental unit, Tenant must submit the "move-in checklist" on the Platform. Tenant may upload photographs and/or videos in connection with the move-in checklist to show prior damage or make a maintenance request to the Listing Party.

8.2.2 At the end of a lease, within fifteen (15) days, Listing Party must complete a move-out checklist for the unit on the Platform. The "move-out checklist" will document any damage to the property unit attributable to the Tenant that will be netted against Tenant's security deposit, if a security deposit was collected by the Listing Party. Tenant will be able to view an itemized list of damages on the Platform, along with an estimate of the cost to fix the damage.

8.2.3 Any disputes between Listing Party and Tenant with respect to damages to a property unit or security deposits must be resolved outside of the Platform. RealtyProx may however provide services, through third-party Professionals on the RealtyProx Platform, that enable either or both Listing Party or Tenant to seek independent assessment and valuation of damages done to the property unit. RealtyProx does not have control of or assume any liability for actions of Members on the Platform, including, but not limited to the use of the property unit or the assessment of damages to a unit. RealtyProx does not guarantee security deposits or any payments, except to the extent and value of the security deposit or payment  escrowed with or paid to RealtyProx.

8.2.4 RealtyProx does not warrant the accuracy, completeness or usefulness of any of the information provided on the move-in or move-out checklist. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

8.3 Finding and Hiring Professional Services

8.3.1 You should carefully review the profile and description of any Service listed by a Professional you intend to hire to ensure you select the right professional to meet your service needs. At your sole discretion you may want to inform the Professional of any special conditions, or other circumstances that may impact the delivery of the service or your satisfaction.

8.3.2 You are responsible for supervising the Professional while working on your premises and verifying that a Professional has completed your work to your satisfaction. A Professional shall be responsible for their conduct on Member premises and shall not put the properties of the Member at risk or remove any part of a Member's properties from the Member premise without the permission of the Member.

8.3.3 A Professional may not bring any additional individuals to complete a professional service provided this has been previously disclosed and communicated to the hiring Member on the RealtyProx Platform. Members may prevent any additional individual not previously disclosed on the Platform from entering into their premises or from partaking in the delivery of the service.

8.3.4 Members shall complete a Professional rating/review and report any loss and/or unruly conduct of a Professional using the appropriate feature on the RealtyProx Platform.

8.4 RealtyProx Loyalty Points

RealtyProx Loyalty Points may be earned from the various transactions you carry out on the Platform and can be redeemed for paying for services on the RealtyProx Platform or with our redemption partners. You may only redeem RealtyProx Loyalty Points after the RealtyProx Loyalty Points are reflected in your RealtyProx Account.

9. Cancellations and Refunds, Transaction Manager

9.1 Members may cancel a rent or lease application at any time prior to the completion of the execution cycle of execution (i.e. both Listing Party and Tenant signing the rent or lease agreement). Where a Member cancels an application after completion of the execution cycle but prior to making the payment of the Rental Charge, the Member (that cancelled) shall be liable for payment of cancellation penalty which shall be a percentage of the Total Fees due on the rental transaction.

9.2 Members can cancel a Professional Service request prior to the Professional accepting the request. Where a Member cancels a service request after the Professional has accepted the service request, the Member shall be liable for payment of penalty which shall include the logistics cost of the Professional and the Platform fees.

9.3 A Professional may cancel an accepted service request, after communication with the Member making the request, and shall be liable to a penalty if the cancellation is unilateral. Where the Professional is levied a penalty, RealtyProx may at its sole discretion credit the Member who made the cancelled request with RealtyProx Loyalty Points as inconvenience compensation.

9.4 In certain circumstances, RealtyProx may decide, in its sole discretion, that it is necessary to cancel a completed transaction. This may be for reasons including but not limited to (i) where RealtyProx believes in good faith, while taking the legitimate interests of both parties into account, this is necessary to avoid significant harm to RealtyProx, other Members, third parties or property, or (ii) for any of the reasons set out in these Terms.

9.5 Except as otherwise set out in these Terms, Members may use the Transaction Manager to request refunds, Damage Claims related to their transactions and cancellation.

10. Ratings and Reviews

10.1 Within a certain timeframe after completing a transaction, Members can leave a public review ("Review") and submit a star rating ("Rating") about each other. Ratings or Reviews reflect the opinions of individual Members and do not reflect the opinion of RealtyProx. Ratings and Reviews are not verified by RealtyProx for accuracy and may be incorrect or misleading.

10.2 Ratings and Reviews by Tenants, Professionals and Listing Parties must be accurate and may not contain any offensive or defamatory language. Ratings and Reviews are subject to Section 5 and must comply with RealtyProx's Content Policy and Extortion Policy.

10.3 Members are prohibited from manipulating the Ratings and Reviews system in any manner, such as instructing a third party to write a positive or negative Review about another Member.

10.4 Ratings and Reviews are part of a Member's public profile and may also be surfaced elsewhere on the RealtyProx Platform (such as the Listing page) together with other relevant information such as number of applications, number of cancellations, average response time and other information.

11. Damage to Property, Disputes between Members

11.1 As a Tenant, you are responsible for leaving the rented Property unit in the condition it was in when you moved in. You are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide access to, the Property, excluding the Listing Party (and the individuals the Listing Party invites to the Property, if applicable).

11.2 If a Listing Party claims and provides evidence that you as a Tenant have damaged the Property unit or any personal or other assets at the Property unit ("Damage Claim"), the Listing Party can seek payment from you through the Transaction Manager. If a Listing Party escalates a Damage Claim to RealtyProx, you will be given an opportunity to respond. If you agree to pay the Listing Party, or RealtyProx determines in its sole discretion that you are responsible for the Damage Claim, RealtyProx Payments will collect any such sums from you and/or against the Security Deposit (if applicable) required to cover the Damage Claim pursuant to the Payments Terms. RealtyProx also reserves the right to otherwise collect payment from you and pursue any remedies available to RealtyProx in this regard in situations in which you are responsible for a Damage Claim.

11.3 Members agree to cooperate with and assist RealtyProx in good faith, and to provide RealtyProx with such information and take such actions as may be reasonably requested by RealtyProx, in connection with any Damage Claims or other complaints or claims made by Members relating to their transactions and interactions on the RealtyProx Platform. A Member shall, upon RealtyProx's reasonable request and at no cost to the Member, participate in mediation or a similar resolution process with another Member, which process will be conducted by RealtyProx or a third party selected by RealtyProx or its insurer, with respect to losses for which a Member is requesting payment from RealtyProx (including but not limited to payments under the Security Deposit Management Service).

12. Rounding off

RealtyProx generally supports payment amounts that are payable from or to Members to the smallest unit supported by a given currency (i.e., Kobo, U.S. cents, Euro cents or other supported currencies). Where RealtyProx's third-party payment services provider does not support payments in the smaller unit supported by a given currency, RealtyProx may, in its sole discretion, round up or round down amounts that are payable from or to Members to the nearest whole functional base unit in which the currency is denominated (i.e. to the nearest Naira, dollar, Euro or other supported currency); for example, RealtyProx may round up an amount of N5250.52 to N5251.00, and round down an amount of N5250.49 toN5250.00.

13. Taxes

13.1 As a Listing Party you are solely responsible for determining your obligations to report, collect, remit or include in your Rental Charges any applicable VAT or other indirect withholding taxes, stamp duties, Applicable Tax, and/or income taxes ("Taxes").

13.2 Tax regulations may require us to collect appropriate Tax information from Members, or to withhold Taxes from payouts to Members, or both. If a Member fails to provide us with documentation that we determine to be sufficient to alleviate our obligation (if any) to withhold Taxes from payouts to you, we reserve the right to freeze all payouts, withhold such amounts as required by law, or to do both, until resolution.

13.3 You understand that any appropriate governmental agency, department and/or authority ("Tax Authority") where your Property or Service operation is located may require Taxes to be collected from Members on Rental Charges, and to be remitted to the respective Tax Authority. The laws in jurisdictions may vary, but these Taxes may be required to be collected and remitted as a percentage of the Rental Charges set by Listing Parties, or other variations, and are sometimes dependent on the nature of service operation or duration of your rent/lease agreement ("Applicable Taxes").

13.4 In certain jurisdictions, RealtyProx may decide in its sole discretion to facilitate collection and remittance of Applicable Taxes from or on behalf of Members, in accordance these Terms ("Collection and Remittance") if such jurisdiction asserts RealtyProx or Members have an Applicable Tax collection and remittance obligation. In any jurisdiction in which we decide to facilitate direct Collection and Remittance, you hereby instruct and authorize RealtyProx (via RealtyProx Payments) to collect Applicable Taxes at the time transactions/payments are processed, and to remit such Applicable Taxes to the Tax Authority. The amount of Applicable Taxes, if any, collected and remitted by RealtyProx will be visible to and separately stated to Members on their respective transaction documents. Where RealtyProx is facilitating Collection and Remittance, Members are not permitted to separately collect any Applicable Taxes already collected by RealtyProx relating to their transactions in that jurisdiction.

13.5 You agree that we may seek additional amounts from you in the event that the Taxes collected and/or remitted are insufficient to fully discharge your obligations to the Tax Authority, and agree that your sole remedy for Applicable Taxes collected is a refund of Applicable Taxes collected by RealtyProx from the applicable Tax Authority in accordance with applicable procedures set by that Tax Authority.

13.6 RealtyProx reserves the right, with prior notice to Members, to cease the Collection and Remittance in any jurisdiction for any reason at which point Members are once again solely responsible and liable for the collection and/or remittance of any and all Applicable Taxes that may apply to transactions in that jurisdiction.

14. Prohibited Activities

14.1 You are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the RealtyProx Platform. In connection with your use of the RealtyProx Platform, you will not and will not assist or enable others to:

  • breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms, Policies or Standards;
  • use the RealtyProx Platform or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies RealtyProx endorsement, partnership or otherwise misleads others as to your affiliation with RealtyProx;
  • copy, store or otherwise access or use any information, including personally identifiable information about any other Member, contained on the RealtyProx Platform in any way that is inconsistent with RealtyProx's Privacy Policy or these Terms or that otherwise violates the privacy rights of Members or third parties;
  • use the RealtyProx Platform in connection with the distribution of unsolicited commercial messages ("spam");
  • offer, as a Listing Party, any Property that you do not yourself own or have permission to make available as a residential or other property through the RealtyProx Platform;
  • impersonate another person in your enrolment on RealtyProx or rent a property while concealing the identity of the actual Tenant, if you will not actually be the Tenant yourself;
  • contact another Member for any purpose other than in relations to the mutual transactions with the Member on the RealtyProx Platform, including, but not limited to, recruiting or otherwise soliciting any Member to join third-party services, applications or websites, without our prior written approval;
  • use the RealtyProx Platform to request, make or accept a transaction independent of the RealtyProx Platform, to circumvent any Service Platform Fees or for any other reason;
  • request, accept or make any payment for Rental Charges outside of the RealtyProx Platform or RealtyProx Payments. If you do so, you acknowledge and agree that you: (i) would be in breach of these Terms; (ii) accept all risks and responsibility for such payment, and (iii) hold RealtyProx harmless from any liability for such payment;
  • discriminate against or harass anyone on the basis of ethnicity, religion, race, national origin, gender, physical or mental disability, medical condition, marital status, age, or otherwise engage in any violent, harmful, abusive or disruptive behavior;
  • use, display, mirror or frame the RealtyProx Platform or Collective Content, or any individual element within the RealtyProx Platform, RealtyProx's name, any RealtyProx trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the RealtyProx Platform, without RealtyProx's express written consent;
  • dilute, tarnish or otherwise harm the RealtyProx brand in any way, including through unauthorized use of Collective Content, registering and/or using RealtyProx or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to RealtyProx domains, trademarks, taglines, promotional campaigns or Collective Content;
  • use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the RealtyProx Platform for any purpose;
  • avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by RealtyProx or any of RealtyProx's providers or any other third party to protect the RealtyProx Platform;
  • attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the RealtyProx Platform;
  • take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the RealtyProx Platform;
  • export, re-export, import, or transfer the Application except as authorized by the laws of the Federal Republic of Nigeria, the export control laws of your jurisdiction, and any other applicable laws; or
  • violate or infringe anyone else's rights or otherwise cause harm to anyone.

14.2 You acknowledge that RealtyProx has no obligation to monitor the access to or use of the RealtyProx Platform by any Member or to review, disable access to, or edit any Member Content, but has the right to do so to (i) operate, secure and improve the RealtyProx Platform (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure Members' compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to Member Content that it determines is harmful or objectionable; or (v) as otherwise set forth in these Terms. Members agree to cooperate with and assist RealtyProx in good faith, and to provide RealtyProx with such information and take such actions as may be reasonably requested by RealtyProx with respect to any investigation undertaken by RealtyProx or a representative of RealtyProx regarding the use or abuse of the RealtyProx Platform.

14.3 If you feel that any Member you interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who (i) engages in offensive, violent or sexually inappropriate behavior, (ii) you suspect of stealing from you, or (iii) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to RealtyProx by contacting us with your police station and report number (if available). You agree that any report you make will not obligate us to take any action (beyond that required by law, if any).

15. Term and Termination, Suspension and other Measures

15.1 This Agreement shall be effective for a 30-day term, at the end of which it will automatically and continuously renew for subsequent 30-day terms until such time when you or RealtyProx terminate the Agreement in accordance with this provision.

15.2 You may express your intention to  terminate this Agreement at any time by sending us an email (at [email protected]). If you cancel your RealtyProx Account, you will remain liable for all outstanding payments and fees due at the time of cancellation. If you request, RealtyProx will delete your Member account, but this request will only delete your personal account and not information that relates to you that is on another Member's account (for instance, a signed rent or lease to which you are a party).

15.3 RealtyProx may immediately, without notice, terminate this Agreement and/or stop providing access to the RealtyProx Platform if (i) you have materially breached your obligations under these Terms, the Payments Terms,our Policies or Standards, (ii) you have violated applicable laws, regulations or third party rights, or (iii) RealtyProx believes in good faith that such action is reasonably necessary to protect the personal safety or property of RealtyProx, its Members, or third parties (for example in the case of fraudulent behavior of a Member).

15.4 In addition, RealtyProx may take any of the following measures (i) to comply with applicable law, or the order or request of a court, law enforcement or other administrative agency or governmental body, or if (ii) you have breached these Terms, thePayments Terms, our Policies or Standards, applicable laws, regulations, or third party rights, (iii) you have provided inaccurate, fraudulent, outdated or incomplete information during the RealtyProx Account registration, Listing process or thereafter, (iv) you and/or your Listings or Professional Services at any time fail to meet any applicable quality or eligibility criteria, (v) you have repeatedly received poor Ratings or Reviews or RealtyProx otherwise becomes aware of or has received complaints about your performance or conduct, (vi) you have repeatedly cancelled confirmed/completed transactions or failed to respond to service requests without a valid reason, or (vii) RealtyProx believes in good faith that such action is reasonably necessary to protect the personal safety or property of RealtyProx, its Members, or third parties, or to prevent fraud or other illegal activity:

  • refuse to surface, delete or delay any Listings, Ratings, Reviews, or other Member Content;
  • cancel any pending or confirmed transactions;
  • limit your access to or use of the RealtyProx Platform;
  • temporarily or permanently revoke any special status associated with your RealtyProx Account;
  • temporarily or in case of severe or repeated offenses permanently suspend your RealtyProx Account and stop providing access to the RealtyProx Platform.

In case of non-material breaches and where appropriate, you will be given notice of any intended measure by RealtyProx and an opportunity to resolve the issue to RealtyProx's reasonable satisfaction.

15.5 If we take any of the measures described above (i) we may refund your transaction counterparty in full for any and all confirmed/completed transactions that have been cancelled, irrespective of preexisting cancellation policies, and (ii) you will not be entitled to any compensation for pending or confirmed/completed transactions that were cancelled.

15.6 When this Agreement has been terminated, you are not entitled to a restoration of your RealtyProx Account or any of your Member Content. If your access to or use of the RealtyProx Platform has been limited or your RealtyProx Account has been suspended or this Agreement has been terminated by us, you may not register a new RealtyProx Account or access and use the RealtyProx Platform through a RealtyProx Account of another Member.

15.7 The clauses of these Terms that reasonably should survive termination of the Agreement will remain in effect after termination of the agreement.

16. Disclaimers

If you choose to use the RealtyProx Platform or Collective Content, you do so voluntarily and at your sole risk. The RealtyProx Platform and Collective Content is provided "as is", without warranty of any kind, either express or implied.

You agree that you have had whatever opportunity you deem necessary to investigate the RealtyProx Services, laws, rules, or regulations that may be applicable to the Listings (including Professional Services) you are renting/hiring and that you are not relying upon any statement of law or fact made by RealtyProx relating to a Listing.

If we choose to conduct identity verification or background checks on any Member, to the extent permitted by applicable law, we disclaim warranties of any kind, either express or implied, that such checks will identify prior misconduct by a Member or guarantee that a Member will not engage in misconduct in the future.

The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights. However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.

17. Liability

17.1 Under no circumstances will you be entitled to recover from RealtyProx any incidental, consequential, indirect, punitive or special damages (including damages for loss of business, loss of profits or loss of use), whether based on contract, tort (including negligence), or otherwise arising from or relating to the use of the RealtyProx Platform and associated services, or Collective Contents; harm or damage to your person or property as a result of using the Platform; your or anyone else's conduct or acts in connection with the use of the Platform; or any actual or attempted communication or transaction between users, in each case, even if RealtyProx has been informed or should have known of the possibility of such damages. In the event that the foregoing sentence is not enforceable, RealtyProx's maximum aggregate liability to you with respect to any damages arising in connection with use of the Platform, or Collective Contents shall be the greater of N7,500 (or US$20) or the amount of any fees received by RealtyProx from your transactions on the Platform during the six-month period prior to the date on which the cause of action accrued, whether such damages arise in contract, tort (including negligence), or otherwise. The foregoing remedies and limitations shall apply notwithstanding that any remedy fails its essential purpose. The provisions of this clause 17.1 were and are an express part of the bargain between you and RealtyProx and were a controlling factor in the setting of any fees payable to RealtyProx.

17.2 Some jurisdictions do not allow the limitation or exclusion of warranties or of liability, so some of the above limitations or exclusions may not apply to you within such jurisdictions.

18. Indemnification

You agree to release, defend (at RealtyProx's option), indemnify, and hold RealtyProx and its affiliates and subsidiaries, including but not limited to, RealtyProx Payments, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of these Terms or our Policies or Standards, (ii) your improper use of the RealtyProx Platform or any RealtyProx Services, (iii) your interaction with any Member, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, or use, (iv) RealtyProx's Collection and Remittance of Applicable Taxes, or (v) your breach of any laws, regulations or third party rights.

19. Dispute Resolution and Arbitration Agreement

19.1 Any dispute arising out of or in connection with this agreement, including any questions regarding its existence, validity, the interpretation of the provisions of this Agreement, performance under this agreement and/or termination of the agreement, shall be referred to the Lagos Court of Arbitration (LCA) and shall be finally resolved under the Rules of the Lagos Court of Arbitration (https://www.lca.org.ng/arbitration/arbitration-rules/).

19.2 The dispute shall be resolved by a sole arbitrator, except as otherwise agreed by the parties to be by a tribunal of three arbitrators. The appointment of the Arbitrator(s) shall be in accordance with the said Rules, and the Award/Decision of the arbitrator(s) shall be final and binding on the parties.

19.3 The seat of the arbitration shall be Lagos, Nigeria and the language to be used in the arbitral proceedings shall be English

19.4 Agreement to Arbitrate. You and RealtyProx mutually agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement or interpretation thereof, or to the use of the RealtyProx Platform, the Host Services, the Group Payment Service, or the Collective Content (collectively, "Disputes") will be settled by binding arbitration (the "Arbitration Agreement"). If there is a dispute about whether this Arbitration Agreement can be enforced or applies to our Dispute, you and RealtyProx agree that the arbitrator will decide that issue.

19.5 Exceptions to Arbitration Agreement. You and RealtyProx each agree that the following claims are exceptions to the Arbitration Agreement and will be brought in a judicial proceeding in a court of competent jurisdiction: (i) Any claim related to actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights; (ii) Any claim seeking emergency injunctive relief based on exigent circumstances (e.g., imminent danger or commission of a crime, hacking, cyber-attack).

20. Feedback

We welcome and encourage you to provide feedback, comments and suggestions for improvements to the RealtyProx Platform ("Feedback"). You may submit Feedback by emailing us, through the "Contact"section of the RealtyProx Platform, or by other means of communication. Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.

21. Applicable Law and Jurisdiction

21.1 These Terms will be interpreted in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict-of-law provisions. Judicial proceedings (other than small claims actions) that are excluded from the Arbitration Agreement in Section 19 must be brought in state or federal court in Lagos state - Nigeria, unless we both agree to some other location. You and we both consent to venue and personal jurisdiction in Lagos State, Nigeria.

22. General Provisions

22.1 Except as they may be supplemented by additional terms and conditions, policies, guidelines or standards, these Terms constitute the entire Agreement between RealtyProx and you pertaining to the subject matter hereof, and supersede any and all prior oral or written understandings or agreements between RealtyProx and you in relation to the access to and use of the RealtyProx Platform.

22.2 No joint venture, partnership, employment, or agency relationship exists between you and RealtyProx as a result of this Agreement or your use of the RealtyProx Platform.

22.3 These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.

22.4 If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.

22.5 RealtyProx's failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.

22.6 You may not assign, transfer or delegate this Agreement and your rights and obligations hereunder without RealtyProx's prior written consent. RealtyProx may without restriction assign, transfer or delegate this Agreement and any rights and obligations hereunder, at its sole discretion, with 30 days prior notice. Your right to terminate this Agreement at any time remains unaffected.

22.7 Unless specified otherwise, any notices or other communications to Members permitted or required under this Agreement, will be provided electronically and given by RealtyProx via email, RealtyProx Platform notification, or messaging service (including SMS).

22.8 If you have any questions about these Terms please email us.

Thank you for using RealtyProx!

These Terms of Service ("Terms") constitute a legally binding agreement ("Agreement") between you and RealtyProx (as defined below) governing your access to and use of the RealtyProx website, including any subdomains thereof, and any other websites through which RealtyProx makes its services available (collectively, the "Site"), our mobile, tablet and other smart device applications, and application program interfaces (collectively, the "Application") and all associated services (collectively, "RealtyProx Services"). The Site, Application and RealtyProx Services together are hereinafter collectively referred to as the "RealtyProx Platform" or the "Platform". Other Policies applicable to your use of the RealtyProx Platform are incorporated by reference into this Agreement.

When these Terms mention "RealtyProx," "we," "us," or "our," it refers to the RealtyProx company you are contracting with. Your contracting entity is:

  • RealtyProx Limited, 74 Raymond Njoku street, off Awolowo Road, Ikoyi, Lagos, Nigeria.

Our collection and use of personal information in connection with your access to and use of the RealtyProx Platform is described in our Privacy Policy.

Any and all payment processing services through or in connection with your use of the RealtyProx Platform ("Payment Services") are provided to you by one or more RealtyProx Payments entities and/or partners (individually and collectively, as appropriate, "RealtyProx Payments") as set out in the Payments Terms of Service("Payments Terms").

The RealtyProx Platform provide only a neutral online venue which landlords, landlord representatives, agents, agencies, brokers, property managers, sub-lessors (collectively, "Listing Parties") and potential renters can use to find and exchange information in connection with potential transactions involving real estate and, if they choose, to arrange transactions with one another. RealtyProx does not counsel parties to real estate transactions, recommend properties, or negotiate rental or sales contracts. No brokerage relationship or any agency or fiduciary relationship is intended to be or shall be deemed to have been created between RealtyProx and any user of the RealtyProx Platform. Additionally, real estate transactions are complicated and are governed by various laws, practices and customs. Users are advised to seek the help of a licensed real estate professional and/or a real estate attorney, available on the Platform, to help in the negotiation and completion of any real estate transaction.